1. Scope of this Policy

This Policy applies to personal information we collect from customers, visitors, vendors, and job applicants through our website, social media, offline communications, and lawn care services provided in Saskatchewan and surrounding areas.

2. What Personal Information We Collect

We collect personal information directly from you, from third parties, and through automated technologies, such as:

• Contact Information: Name, address, phone number, email

• Service Details: Property size, lawn care preferences, service history

• Billing Information: Payment methods, invoice history (processed via Stripe or equivalent platforms)

• Website Usage Data: IP address, browser type, access times, cookies, and interaction data

If you contact us via phone, email, or web form, we may record or store that communication for quality assurance and recordkeeping purposes.

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services

• Schedule and confirm appointments

• Send service reminders, updates, and invoices

• Communicate promotional offers (with consent)

• Respond to inquiries and customer service issues

• Comply with legal and regulatory obligations

We only collect, use, or disclose your personal information for purposes that a reasonable person would consider appropriate under the circumstances.

4. Consent

By engaging with Prairie Green Lawn Care or submitting information to us, you consent to our collection, use, and disclosure of your personal information as outlined in this Policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Disclosure of Personal Information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, such as:

• Payment processors (e.g., Stripe)

• Scheduling or CRM software providers

• Advertising and marketing platforms (e.g., Google, Facebook – with opt-out options)

• Legal or regulatory authorities when required by law

All service providers are contractually obligated to protect your information and use it only for the services we request.

6. Data Transfers Outside Canada

Some of our service providers may be located or store data outside Canada, including in the United States. By using our services, you acknowledge that your information may be transferred outside your province or country of residence, where laws may differ.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or storage is completely secure.

8. Your Rights

You have the right to:

• Request access to your personal information

• Correct inaccurate or outdated information

• Withdraw consent to future communications

• Request deletion of your personal data (subject to legal limits)

To exercise these rights, contact our Privacy Officer at:
📧 privacy@prairiegreenlawncare.ca

9. Cookies & Tracking

We may use cookies or similar technologies to enhance your experience on our website, analyze traffic, and offer relevant advertising. You may modify your browser settings to block cookies; however, this may affect site functionality.

10. Children’s Privacy

Our services are not directed at individuals under the age of 14. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Marketing and Communications

With your consent, we may send occasional emails or SMS updates related to service promotions, seasonal tips, or scheduling reminders. You can opt out at any time by clicking “unsubscribe” or texting STOP.

12. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to our practices, technology, or legal obligations. The revised Policy will be posted on our website with an updated effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Privacy Officer
Prairie Green Lawn Care
📧 info@prairiegreenlawncare.com
📍 Box 904, Balgonie, SK S0G 0E0